We respect your privacy
PaySurge respects your right to privacy and is committed to safeguarding the privacy of
our customers and software application users.
This policy sets out how we collect and treat your personal information.
By using the PaySurge sites, apps or services, you consent to the collection and use of information as set forth in this privacy statement. You also acknowledge that PaySurge may periodically change, modify, or otherwise update this privacy statement at its discretion, without prior notification.
Personal information means information we hold which is identifiable as being about you.
Collection of personal information
PaySurge will, from time to time, receive and store personal information you enter onto our
software application PaySurge, provide to us directly or give to us in other forms.
You may provide basic information such as your name, phone number, address and email
address to enable us to send information, provide updates and process your product or
service order. We may collect additional information at other times, including but not limited
to, when you provide feedback, when you provide information about your personal or
business affairs, change your content or email preference, respond to surveys and/or
promotions, provide financial or credit card information, or communicate with our customer
support.
Additionally, we may also collect any other information you provide while interacting with
us.
How we collect your personal information
PaySurge collects personal information from you in a variety of ways, including when you interact
with us electronically or in person, when you access our software application and when we
provide our services to you. We may receive personal information from third parties. If we do, we
will protect it as set out in this Privacy Policy.
Use of your personal information
PaySurge may use personal information collected from you to provide you with
information, updates and our services. We may also make you aware of new and
additional products, services and opportunities available to you. We may use your
personal information to improve our products and services and better understand your
needs.
The Application may make third party social media features available to its users. We
cannot ensure the security of any information you choose to make public in a social media
feature. Also, we cannot ensure that parties who have access to such publicly available
information will respect your privacy.
PaySurge may contact you by a variety of measures including, but not limited to telephone,
email, sms or mail.
Disclosure of your personal information
We may disclose your personal information to any of our employees, officers, insurers,
professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary
for the purposes set out in this Policy. Personal information is only supplied to a third party
when it is required for the delivery of our services.
We may from time to time need to disclose personal information to comply with a legal
requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a
legal proceeding or in response to a law enforcement agency request.
We may also use your personal information to protect the copyright, trademarks, legal
rights, property or safety of PaySurge, its application, website and customers or third
parties.
If there is a change of control in our business or a sale or transfer of business assets, we
reserve the right to transfer to the extent permissible at law our user databases, together
with any personal information and non-personal information contained in those databases.
This information may be disclosed to a potential purchaser under an agreement to
maintain confidentiality. We would seek to only disclose information in good faith and
where required by any of the above circumstances.
By providing us with personal information, you consent to the terms of this Privacy Policy
and the types of disclosure covered by this Policy. Where we disclose your personal
information to third parties, we will request that the third party follow this Policy regarding
handling your personal information.
Security of your personal information
PaySurge is committed to ensuring that the information you provide to us is secure. In
order to prevent unauthorised access or disclosure, we have put in place suitable physical,
electronic and managerial procedures to safeguard and secure information and protect it
from misuse, interference, loss and unauthorised access, modification and disclosure.
The transmission and exchange of information is carried out at your own risk. We cannot
guarantee the security of any information that you transmit to us, or receive from us.
Although we take measures to safeguard against unauthorised disclosures of information,
we cannot assure you that personal information that we collect will not be disclosed in a
manner that is inconsistent with this Privacy Policy.
Access to your personal information
You may request details of personal information that we hold about you in accordance with
the provisions of the Privacy Act 1988(Cth). A small administrative fee may be payable for
the provision of information. If you would like a copy of the information which we hold
about you or believe that any information we hold on you is inaccurate, out of date,
incomplete, irrelevant or misleading, please email us at sales@paysurge.com.
We reserve the right to refuse to provide you with information that we hold about you, in
certain circumstances set out in the Privacy Act.
Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your
complaints to 5000 main, Denver, New South Wales, 80906. We take complaints very seriously
and will respond shortly after receiving written notice of your complaint.
Op out right
You can stop all collection of information by the Application easily by uninstalling the Application.
You may use the standard uninstall processes as may be available as part of your mobile device
or via the mobile application marketplace or network. You can also request to opt-out via email, at
sales@paysurge.com.
Changes to Privacy Policy
Please be aware that we may change this Privacy Policy in the future. We may modify this Policy
at any time, in our sole discretion and all modifications will be effective immediately upon our
posting of the modifications on our website or notice board. Please check back from time to time
to review our Privacy Policy.
Software Application
When you use our Application
When you come to our application we may collect certain information such as mobile
unique device ID, the IP address of your mobile device, mobile operating system, the type
of mobile internet browsers you use, and information about the way you use the
Application. This information is used in an aggregated manner to analyse how people use
our site, such that we can improve our service.
Cookies
We may from time to time use cookies on our software application. Cookies are very small
files which a website uses to identify you when you come back to the application and to
store details about your use of the application. Cookies are not malicious programs that
access or damage your computer, tablet or smartphone. Most devices automatically
accept cookies but you can choose to reject cookies by changing your devise settings.
However, this may prevent you from taking full advantage of our application.
Automatic collection
The software Application may collect certain information automatically, including, but not
limited to, the type of mobile device you use, your mobile devices unique device ID, the IP
address of your mobile device, your mobile operating system, the type of mobile Internet
browsers you use, and information about the way you use the Application.
Third parties
Our software application may from time to time have links to other applications or websites
not owned or controlled by us. These links are meant for your convenience only. Links to
third party applications and websites do not constitute sponsorship or endorsement or
approval of these third parties. Please be aware that PaySurge is not responsible for the
privacy practises of other such applications or websites. We encourage our users to be
aware, when they leave our application or website, to read the privacy statements of each
and every application or website that collects personal identifiable information.
Geo-location
When you visit the mobile application, we may use GPS technology (or other similar
technology) to determine your current location in order to determine the city you are
located within and display a location map with relevant advertisements. We will not share
your current location with other users or partners.
Suggested text: Our website address is: http://www.paysurge.com.
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Suggested text: If you request a password reset, your IP address will be included in the reset email.
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Suggested text: Visitor comments may be checked through an automated spam detection service.