Last updated: June 18, 2026
PaySurge, Inc. (“PaySurge,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you use our website at paysurge.com, the PaySurge mobile application, and related earned wage access services (collectively, the “Services”).
PaySurge offers its Services to users located in the United States only. If you are outside the United States, do not use the Services.
Information we collect
We may collect the following categories of information:
- Account and profile information — such as your name, email address, phone number, mailing address, and employment-related details you provide when registering or using the app.
- Employment and payroll information — such as employer name, work history, hours worked, wages earned, and pay period data received from you or your employer’s payroll or HR systems to provide earned wage access.
- Financial account information — such as bank account or payment destination details you provide so we can transfer earned wages to you. We may use third-party services (for example, Plaid) to verify account information with your authorization.
- Transaction information — such as transfer amounts, dates, destinations, and related activity in the Services.
- Communications — such as messages you send through our contact form, support requests, and other correspondence with us.
- Device and usage information — such as device type, operating system, app version, IP address, and information about how you use the Services.
How we collect information
We collect information when you:
- register for or use the PaySurge app or website;
- request a transfer of earned wages;
- contact us or submit forms on our site;
- interact with us by email or other channels; and
- when your employer or its payroll provider shares employment or wage data with us as part of offering PaySurge as a benefit.
We may also receive information from service providers that help us operate the Services, such as identity verification, payment processing, and payroll integration partners.
How we use information
We use personal information to:
- provide, operate, and improve the Services;
- verify employment and calculate available earned wages;
- process transfers and reconcile amounts with payroll;
- communicate with you about your account, transactions, and support requests;
- send service-related notices and, where permitted, information about PaySurge;
- detect, prevent, and address fraud, security issues, and misuse; and
- comply with legal obligations and enforce our terms.
How we share information
We do not sell your personal information. We may share information with:
- Your employer and payroll provider — as needed to verify wages, process deductions, and administer the benefit.
- Service providers — such as hosting, email, payment processing, payroll integration, and analytics vendors that process data on our behalf under contractual obligations to protect it.
- Legal and safety purposes — when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect rights, safety, or property.
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality protections.
Where we share information with third parties, we require them to use it only for the purposes for which it was provided and to protect it appropriately.
Security
We use administrative, technical, and physical safeguards designed to protect personal information, including encryption of data in transit and at rest where appropriate. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data retention
We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and how it is used.
Your choices and rights
Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or delete certain data, or to opt out of certain processing.
California residents. Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), you may have the right to know what personal information we collect, request deletion or correction, and not be discriminated against for exercising these rights. To submit a request, contact us. We will verify your request as required by law.
Other U.S. state privacy laws. Residents of certain other states may have similar rights under applicable state privacy laws. Contact us to exercise those rights.
You may update some account information in the PaySurge app. You can stop collection of app-related information by uninstalling the application and closing your account by contacting us.
Cookies and similar technologies
Our website may use cookies and similar technologies to operate the site, remember preferences, and understand usage. You can control cookies through your browser settings, though some site features may not function properly if cookies are disabled.
Third-party links and services
The Services may link to or integrate with third-party websites or services (such as app stores or payment platforms). Those third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before providing information to them.
Children
The Services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent revision. Material changes will be posted on this page. Your continued use of the Services after changes are posted constitutes acceptance of the updated policy.
Contact us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
PaySurge, Inc.
Contact us